Full-time
BUSINESS INTELLIGENCE UNIT (BIU) – CALL CENTRE ANALYTICS
Posted by STAFFIAA • Hyderabad, Telangana, India
About the Role
JOB DESCRIPTION – BUSINESS INTELLIGENCE UNIT (BIU) – CALL CENTRE ANALYTICS
Location: Hyderabad
CTC: Up to 10 LPA
Positions Open: 1
Preferred Qualifications
- Bachelor’s degree in Engineering, Computer Science, Statistics, or a related field.
- 2–5 years of experience in BI, MIS, or reporting domains.
Experience in BFSI / Banking / Call Centre analytics preferred.
Department: Business Intelligence Unit (BIU)
Function: Call Centre Analytics
Employment Type: Full-Time
Key Responsibilities
- Develop and automate daily, weekly, and monthly MIS reports for Call Centre operations.
- Create interactive dashboards and perfo...
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