Business Intelligence & Performance Analyst

Shape Your Future with Us

We are a growing, technology‑led consumer claims group operating across regulated and non‑regulated claims environments. Our businesses specialise in managing high‑volume consumer claims processes with a strong focus on operational excellence, compliance, and customer outcomes.

We are investing heavily in automation, data intelligence, and AI‑supported workflows to create scalable, efficient, and high‑performing claims operations. This role sits at the heart of that operational growth.

Your Role

We are looking for a Business Intelligence & Performance Analyst who goes beyond building reports. This role requires someone who can interpret operational data, identify issues before they escale, and provide insight‑driven recommendations that improve performance and efficiency across the organisation.

You will manage and optimise data flows, maintain our MongoDB environments, and develop automation an...