About the Role
Operate and support TM1, SAP BO (WebI, Crystal Reports), and SAP Data Services in production.Perform regular maintenance, service restarts, fixpack/patch installation, and configuration updates.Build and maintain dashboards/alerts for application health, jobs, and services; ensure log rotation and storage monitoring.Manage user provisioning, access control (ACL/LDAP sync), and enforce compliance with customer IT security policies.Automate recurring operational tasks and runbook steps with Python/PowerShell/Bash and scheduling tools; standardize deployment windows.Contribute to versioned configuration artifacts and scripted procedures for repeatable operations.Handle incidents, service requests, and changes via defined ITIL workflows; document resolutions and contribute to service reviews (ITMR).Collaborate with Big Data Platform Engineers and Monitoring Spec...