About the Role
About the Company
This is a hands-on Business Intelligence Analyst contract within a Monitoring and Reporting function, focused on turning ICT operations data into clear, trusted reporting that drives decisions, highlights availability risks early, and reduces manual reporting through smart automation.
About the Role
You will own the reporting side of the team’s work, partnering with service owners and support teams to deliver actionable dashboards, analysis, and regular operational insights.
- Build, deploy, and enhance Power BI dashboards and interactive reports
- Run proactive analysis and produce timely reporting on systems, infrastructure, and services
- Work with stakeholders to understand data sources and APIs, and translate needs into reporting
- Contribute to incident reviews, statistical reporting, and operational performance insights
- Improve reporting efficiency vi...
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