Business Development Center Representative

Are You a Customer Service Superstar with a Passion for Automotive?

Peterborough Volkswagen is looking for a dynamic and results-oriented Business Development Center (BDC) Representative to join our growing team!

Are you a highly motivated individual with exceptional communication skills and a knack for building rapport? Do you thrive in a fast-paced environment and love helping people find their perfect vehicle or service solution? If so, we want to hear from you!

As a BDC Representative, you will be the vital link between our customers and our dealership, responsible for:

• Responding to internet, phone, and other inquiries in a timely and professional manner.
• Scheduling check-in times (appointments) for service departments.
• Following up with customers to ensure their needs are met and building lasting relationships.
• Identifying customer needs and providing accurate information about our products and services...