Buffets Assistant Manager

Description

To support the day-to-day management of a high-volume resort food court in the dining section, ensuring safe, efficient and high-quality service across multiple outlets. The Buffets Assistant Manager helps lead teams, maintain standards, control costs and deliver a positive guest dining experience in line with brand and operational expectations.

KPIs

• Guest satisfaction scores
• Service speed and efficiency
• Food safety audit results
• Labour cost vs budget
• Team retention and engagement
• Stock and waste control
• Cleanliness and presentation standards

General Duties & Key Accountabilities

Operational Management

• Support daily operation of the food court and all outlets within it.
• Ensure service areas are fully prepared and staffed for trading periods.
• Monitor service flow and step in to resolve operational issues.
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