Broadband Technician (LaGrange County REMC)

As a Broadband Technician, you will be serving as the front-line representative and are vital to helping us deliver on our promise of best-in-class customer service. Our technicians care about providing technical expertise and customer support; developing meaningful connections with customers that create long-term relationships.  Responsibilities will vary and include completing installs, site reviews, repair and service calls at customer locations, constructing, maintaining and operating the fiber optic system and network equipment.

Technical Skills Needed:

• Perform basic to advanced installations and service changes for residential and commercial consumers of high-speed internet and telecommunication services.
• Perform basic troubleshooting of services from the NID to the ONT, up to subscriber’s devices, including WI-FI and networking issues.
• Troubleshoots by attempting to identify and remedy sources of internet or custo...