Branch Operations Service Administrator

Master the Data Behind Our National Operations. Are you an Excel expert who loves digging into complex datasets to find the why behind the numbers? Crown Australia is seeking a Branch Operations Service Analyst to serve as the analytical engine of our Service Department.

This is a high-impact role where your ability to manipulate large data sets and build robust reporting models will directly influence the operational strategy of our Australian branches.

About the Role

As the primary analytical lead for the Service team, you will be responsible for the end-to-end data lifecycle—from extracting raw data and performing complex reconciliations to delivering the final performance insights. You will focus on the mechanics of our service data, ensuring accuracy in technician productivity, fleet maintenance, and contract profitability.

Requirements

Key Responsibilities<...