About the Role
Key Responsibilities
Objective
Ensure smooth branch operations, achieve business targets, deliver excellent customer service, and maintain compliance as per bank guidelines.
1. Sales & Business Development
- Achieve targets for Liabilities, Assets & Fee Products
- Build strong asset-liability portfolio
- Increase market share in catchment
Key Activities:
- Prepare & track AOP, MOP & sales plans
- Monitor team productivity & conduct reviews
- Daily huddles, lead management & DSR tracking
- Drive cross-selling (3 products/customer)
- Track inflows/outflows, FD renewals, closures
- Expand into untapped customer segments
2. Customer Service
- Maintain key relationships & service quality
- Ensure low w...
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