About the Role
You will play an active role in ensuring that our customers receive a first-class service experience. In addition, you work independently, in a structured manner and working on various contract administrative tasks. You will act as a partner for our sales and project management teams and be responsible for our install and service contracts. You will maintain a high level of customer service and answer contractual queries.
Primary Duties:- Managing and processing orders.
- Reviewing & managing contracts data in our ERP system and monitoring they are following company policies.
- Processing data for new orders and order modifications.
- Create billing invoices and credit notes.
- Preparing & sending indexation renewal letters to customers.
- Requesting guarantees for the placed orders.
- Completing commercial correspondence and supporting project managers with order related matters.
- Communication verbally a...
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