Billing, Client Services

Duties and Responsibilities

This role is responsible for managing healthcare billing workflows, client services, and virtual administrative operations. The position supports the full lifecycle of a case, including referral intake, client onboarding, scheduling coordination, billing execution, payment tracking, and ongoing case management. Accuracy, follow-through, and clear communication are essential to success in this role.

Billing & Financial Operations

• Enter, submit, and track bills in accordance with internal billing guidelines.
• Upload and manage billing-related documentation and reports.
• Monitor payment status and outstanding balances.
• Reconcile payments on a recurring basis and update internal records.
• Identify and escalate billing discrepancies, delays, or missing information.
• Maintain accurate billing and case status tracking.

Referral Intake & Case Setup

• Receive and conso...