Billing Clerk

Responsibilities:

• Perform all tasks related to processing special handling invoices for large, complex commercial customers

• Maintain third-party billing portals

• Communication with cross-functional internal teams related to customer account status will be required

• Communication with various large commercial customers regarding account status

• Maintain strong customer relationships through effective communication

• Perform and maintain account billing reconciliations for customers

• Investigate and resolve any irregularities or inquiries timely and accurately

• Provide documentation to customers or cross-functional teams requesting invoices, statements, etc.

• Maintain sensitive customer financial information and organized financial records, electronically

• Recommend improvements for invoicing processes

• Research and resolve second and third-level customer inquiries

• Develop key relationships wi...