Full-time

Bilingual Technical Support Specialist

Posted by FlairsTech • Cairo, Cairo Governorate, Egypt

📍 Cairo, Cairo Governorate 🕒 February 25, 2026

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About the Role

Roles & Responsibilities
Key Responsibilities
Key Responsibilities
Analyze and understand client readiness for software upgrade
Perform upgrade installation
Escalate complex cases to the appropriate level of support as necessary.
Document all customer interactions, issues, and solutions in the support system.
Collect data related to recurring issues and support documentation to resolve them
Qualifications
Excellent French verbal and written communication skills, with a strong customer service orientation.
Ability to work independently and efficiently in a fast-paced environment.
Strong organizational skills and attention to detail when managing priorities.
Proficiency with computer tools an.
Professional attitude, discretion, and a strong team spirit.
Ce à quoi ressemblera votre quotidien :
 Analyser et comprendre les besoins et les problématiques...
                

Job Details

Location Cairo, Cairo Governorate
Job Type Full-time
Category Information and Record Clerks
Posted February 25, 2026
Deadline April 06, 2026

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