Full-time
Bilingual Quality Analyst – English/Cantonese, Rotational Shifts
Posted by Teleperformance USA • Petaling Jaya, Selangor, Malaysia
About the Role
A leading company in customer experience management is seeking a QA Analyst to ensure quality assurance processes within their call center operations. The role involves conducting various analyses, acting as a point of contact for concerns, and participating in project teams focused on continuous improvement. Candidates should possess a bachelor's degree, with proficiency in English and Cantonese, and ideally have prior experience in QA roles. This position offers opportunities for growth and immediate start for suitable candidates.
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