Full-time
Bilingual QA Analyst (Mandarin) – Call Center Excellence
Posted by Teleperformance • , , Malaysia, , , Malaysia, Malaysia
About the Role
A leading customer service provider in Malaysia is looking for a Quality Analyst to support their Customer Service team. The role involves conducting QA evaluations, performing data analysis, and acting as a Subject Matter Expert. The ideal candidate has a Bachelor’s degree, at least 1 year of QA experience in a call center, and is proficient in both Mandarin and English. This position requires the ability to work rotational shifts and a preference for immediate availability.
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