Bilingual Late Stage Collector, Contract

Bilingual Late Stage Collector, Contract

The Late-Stage Collector is responsible to collect on past due accounts and to ensure that the Team’s monthly targets and objectives are achieved. This role is responsible for the negotiation of repayment terms for those accounts which fall delinquent or encounter difficulties in their contractual requirements. This position provides daily contact with our client base. This contact is established through outgoing and incoming telephone calls and correspondence. General inquiries also represent a large portion for this position.

Day to Day

Accountable for collection of designated delinquent accounts by conducting the following job tasks via telephone and written correspondence:

• Contact delinquent customers and apply standard collection techniques
• Meet standard measurements set for collection activity
• Maintain accurate and up to date paper and electronic customers files
• ...