Bilingual (English/French) Client Operations Coordinator

Overview 

The Bilingual Client Operations Coordinator is a key member of Prosci’s Operations team and serves as the first point of contact for English and French speaking clients. This role is responsible for delivering a seamless, high-quality client experience by coordinating program logistics, processing registrations and orders, and resolving client inquiries with care and efficiency.

The ideal candidate is service‑oriented, detail‑driven, and highly organized, with strong communication skills and a passion for supporting customers through thoughtful, solution‑focused interactions. This role works closely with internal partners across a global organization to ensure programs run smoothly from registration through delivery.

Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, w...