Bilingual Customer Service Representative

Job Description

BGIS is a leading provider of customized facility management and real‑estate services. With a combined team of over 6,500 global employees, we relentlessly focus on enabling innovation through the services we deliver while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at

Summary

The Bilingual Customer Service Representative provides customer service and front‑line support to clients with respect to the maintenance and operations of their buildings. Responsibilities include handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.

The Operations Centre is a critical environment with...