Full-time
Bilingual Customer Service Representative
Posted by PRIDE Health • Dallas, TX, Texas, United States
About the Role
Job Description Pride Health is hiring a Customer Service Representative - Interviewer, Ins Risk, to support our client’s medical facility based in Texas. This is a contract opportunity and a great way to start working with a top-tier healthcare organization! Job Title: Customer Service Representative (Spanish) Work Location: Texas Pay: $16 to $17 /hr Shift: 8-5pm CST, 9-6pm CST Contract: 3 Months possible Extension Job Description: Place outbound calls to contact life insurance applicants. Complete interview with applicant or leave a message for a return call. Gather medical, financial, occupational, and avocation histories during interview. Review and edit information collection during the interview for quality assurance purposes. Use the C4 call management system, Dialer, and Avaya Phone System to make telephone calls. log call attempts, document information with orders as necessary and record call results. Learn the specific requirements stipulated by each client company. Respond ...
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