Full-time
Bilingual Customer Service Process Specialist (Mandarin)
Posted by Binance • remote, colombia, Colombia
About the Role
Binance is seeking a customer service operations professional in Colombia. The role involves preparing SOPs, managing enquiries, and analyzing data to improve customer satisfaction.
Applicants should be bilingual in English and Mandarin, have experience in CS operations, and be proficient with office tools. This position requires excellent communication and problem-solving skills, as well as a willingness to adapt to new challenges.
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