Full-time
Bilingual Customer Service Data Analyst (EN/PT)
Posted by SGF Global • bogotá, bogotá, distrito capital, Colombia
About the Role
SGF Global is seeking a detail-oriented Customer Service Analyst to enhance customer experience by managing the order-to-delivery process. The ideal candidate will coordinate with internal teams, validate data, and resolve customer inquiries.
Applicants should have a Bachelor's degree in a related field, 2+ years in customer service, fluency in English and Portuguese, and proficiency in SAP and Excel. The role demands excellent multitasking and problem-solving abilities.
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