Bilingual Customer Service Advisor

Are you bilingual in English & Spanish? Do you have great customer service and call center experience? Are you looking for a NEW and EXCITING opportunity to start RIGHT AWAY?Apply Online Today! Job Title: Bilingual Customer Service Advisor Pay: $17/hr Hours: Monday - Friday: 7am - 7pm (8 hour shift) Saturdays as needed ROLE IMPACT: This role serves as the first point of contact for customers seeking information about coverage and eligibility. As a key member of the service team, the Customer Advisor ensures a high-quality experience while identifying and generating lead opportunities to support business growth. KEY RESPONSIBILITIES • Answer inbound customer calls with professionalism, following established guidelines and scripts • Actively listen to customer concerns, demonstrate empathy, and build rapport • Document inquiries and resolutions accurately while meeting quality assurance metrics • Identify and generate qualified leads for the sales team during service interactions • Cond...