Full-time

Bilingual Customer Care Agent

Posted by AMEX • Mexico City, Federal District, Mexico

📍 Mexico City, Federal District 🕒 February 23, 2026

About the Role

Job Description

Work Location Options:

Hybrid

At American Express, our culture is built on a 175-year history of innovation, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, youll experience our powerful backing with comprehensive support for your holistic well-being and many
opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes
an impact, and together, you will help us define the future of American Express

As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, y...

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