Full-time

Bilingual CS Team Lead: Strategy & Mentorship

Posted by Teleperformance • Bayan Lepas, Penang, Malaysia

📍 Bayan Lepas, Penang 🕒 March 01, 2026

About the Role

A leading customer service provider in Malaysia is seeking a Customer Service Team Lead to mentor and guide the team, ensuring performance standards are met. The ideal candidate should have a Bachelor's degree, be proficient in Mandarin and English, and possess strong analytical skills. Responsibilities include leading a high-performing team and delivering projects to improve user experience. This role offers a dynamic work environment with significant opportunities for career growth.
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