Full-time

Bilingual Client Technical Support: French/English

Posted by Interactive Brokers • Vancouver, British Columbia, Canada

📍 Vancouver, British Columbia 🕒 February 20, 2026

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About the Role

Responsibilities
 :Providing support to clients through phone, chats, and tickets
Technical and functional support for the Interactive Brokers’ platforms
Desktop applications (Windows, macOS, and Linux)
Mobile applications (Android, and iOS)
Troubleshooting and support for Interactive Brokers’ web-based offerings
Problem management with focus on wide scale technical issues
Requirements:
Bachelor’s degree, preferred if in a technical field
1+ years in client facing support role
1+ years of experience working with Windows, and Mac, software support, connectivity support
Excellent verbal and written communication skills and the ability to work effectively in a team environment
Experience working with support ticketing systems
Adaptable to a constantly changing technical environment
Initiative and desire to learn new skills/technologies and remain up to date with the l...
                

Job Details

Location Vancouver, British Columbia
Job Type Full-time
Category Sales Representatives, Services
Posted February 20, 2026
Deadline April 01, 2026

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