Full-Time

Bilingual - Centralized Call Centre Representative

Posted by Black & McDonald • Markham, Ontario, Canada

📍 Markham, Ontario 🕒 February 18, 2026

About the Role

ABOUT THIS CAREER OPPORTUNITY

The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries and resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).

Full-time position - $23.75/hour

WORK FROM HOME: Following the 3-4 weeks of in-office and virtual training, you will be given the opportunity to work entirely remote if you are able to meet the criteria to ensure your success.

*WORK FROM HOME CRITERIA:

  • Able to work independently with minimal supervision to perform your daily tasks
  • Maintain perform...
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