About the Role
Take charge of guest services as Front Desk Manager at Fairfield Inn & Suites, Barrie, Ontario. This vital position is full-time and focuses on exceptional front office operations and guest satisfaction.
You will lead daily operations of the Front Office while nurturing a service-oriented environment. You'll manage guest relations, ensuring smooth check-in/check-out experiences and efficient coordination with Housekeeping and Maintenance teams. The role also involves strategic management of performance and staffing, making it a crucial leadership position.
Key Responsibilities:
• Supervise front desk operations and staffing
• Ensure compliance with hotel policies and brand standards
• Handle guest feedback and make necessary service improvements
• Oversee room inventory and reservations accuracy
• Collaborate with maintenance for facility upkeep
Requirements:
• Minimum 3–5 years of hotel front desk experience
• Preferred experience with Marriott hotels
...
You will lead daily operations of the Front Office while nurturing a service-oriented environment. You'll manage guest relations, ensuring smooth check-in/check-out experiences and efficient coordination with Housekeeping and Maintenance teams. The role also involves strategic management of performance and staffing, making it a crucial leadership position.
Key Responsibilities:
• Supervise front desk operations and staffing
• Ensure compliance with hotel policies and brand standards
• Handle guest feedback and make necessary service improvements
• Oversee room inventory and reservations accuracy
• Collaborate with maintenance for facility upkeep
Requirements:
• Minimum 3–5 years of hotel front desk experience
• Preferred experience with Marriott hotels
...
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