full-time
Banking Sector | Application Support
Posted by Devoteam Portugal • Porto, Porto District, Portugal
About the Role
Job Description
Qualifications
- Diagnose and resolve technical and functional issues (L2/L3), ensuring rapid service restoration and root-cause analysis.
- Oversee the day-to-day execution of management chains, including batch processing, data transfers, and workflow monitoring.
- Orchestrate and manage software releases and hardware infrastructure updates within your scope, ensuring minimal business disruption.
- Implement and supervise monitoring tools (Dynatrace, Prometheus/Grafana) to analyze load, performance, and functional health.
- Develop scripts (Python/Bash) and use DevOps tools (Ansible) to automate repetitive tasks, log parsing, and health checks.
- Create and enrich the application document baseline, maintain runbooks, and define operating procedures to ensure team scalability.
- Analyze application performance and user feedback to propose and implement functional or technical upgrades.
Qualifications
- Stro...
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