About the Role
eClerx is looking for a Banking Allocation Officer who will be responsible for processing and allocation of all daily banking & branch banking recorded against individual customer accounts in a timely and accurate manner. This position may also involve regular assistance with general day-to-day operational activities.
General Duties:
- Download Bank Statements and ensure to send them to the branches daily
- Ensure that receipts, cheques, EFT remittances, and Branch Banking are processed daily in a timely and efficient manner against individual customer accounts
- Download and process BPAY, Paybyphone, and Credit Cards, Web payments, and reconciliations
- Process Journals such as Refunds, Rebates, Debt Collection Expenses, Bad Debt Recovered, Legal Costs, transfers, and workers compensation
- Investigate queries as they arise and liaise with the relevant internal or external customers to obt...
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