Back Office Support

Back-office support agents ensure smooth operations by handling administrative and operational tasks. They assist various departments by managing documentation, data entry, record maintenance, and reporting.
Your future duties and responsibilities
Implements standard new products and services for clients.
Analyzing requirements and gathering deliverables to complete the implementation
Performing maintenance on existing client profiles and maintaining client-specific operating procedures
Coordinates with a higher level of support for out-of-scope type concerns
Required Qualifications To Be Successful In This Role
Close attention to details
Able to follow call flows, directives, and processes.
Proficient in typing and keyboarding.
Possesses primary computer and internet literacy.
Amenable to working 100% onsite.
Amenable to work on a graveyard and shifting schedule
Proactive and ability to work independently.
Schedule Adherence: Complies to assig...