Back Office CS Engineer

Our client, a global leading IT company, is recruiting for a Back Office CS Engineer to join their business in Romania/Madrid.

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Position Title:Back Office CS Engineer

Position TypeContract or Employee

Start Date:ASAP

Location:Romania/Madrid

Contact:Tamara Rajic |

Responsibilities

Being part of the BO team for Core CS team to ensure availability and continuous improvement/quality of services by providing 2nd line operations and maintenance support for the Core CS NetworkAnalyze and pro-active seeking for improvements of services, operations results and related KPI'SAdvices management on improvement proposalsAdvices management on outages and project escalations.Actively coach his system engineering team members and share his knowledge in order to grow the team and expertise within the team.Leader te...