About the Role
Our client, a global leading IT company, is recruiting for a Back Office CS Engineer to join their business in Romania/Madrid.
Position Title:
Back Office CS Engineer
Position Type
Contract or Employee
Start Date:
ASAP
Location:
Romania/Madrid
Contact:
Tamara Rajic |
Responsibilities
- Being part of the BO team for Core CS team to ensure availability and continuous improvement/quality of services by providing 2nd line operations and maintenance support for the Core CS Network
- Analyze and pro-active seeking for improvements of services, operations results and related KPI'S
- Advices management on improvement proposals
- Advices management on outages and project escalations.
- Actively coach his system engineering team members and share his knowledge in order to gr...
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