Back Office CS Engineer

We are currently looking for Back Office CS Engineer

Responsibilities

• Being part of the BO team for Core CS team to ensure availability and continuous improvement/quality of services by providing 2nd line operations and maintenance support for the Core CS Network.
• Analyze and pro-active seeking for improvements of services, operations results and related KPI’S.
• Advices management on improvement proposals.
• Advices management on outages and project escalations.
• Actively coach his system engineering team members and share his knowledge in order to grow the team and expertise within the team.
• Leader technical taskforces.
• Act as project manager for “heavy” and complex projects in which multiple departments are involved and strong coordination is required.
• Central point of contact for technical complex matters within and outside his team.