B2B Customer Service Agents -3 month FTC

Customer Service Agent (B2B) - Immediate Start

Location: Marlow

Contract: 3 Month Fixed Term Contract
Start Date: Immediate (Monday Start)
Hours: Full Time/ Office based

We're currently recruiting for a Customer Service Agent to join a busy UK Operations team on a 3-month fixed term contract, with an immediate start available (Monday). This is a fantastic opportunity for someone with strong B2B customer service experience to join a fast-paced and customer-focused environment.

Key Responsibilities

• Managing customer interactions via phone, email, and internal systems
• Processing and managing customer orders in line with internal SOPs and compliance requirements
• Handling general and order-specific enquiries efficiently and professionally
• Providing accurate pricing and delivery information
• Investigating and resolving customer queries and complaints