full-time

Azure & Windows Admin L3

Posted by Inetum Portugal • Lisbon, Lisbon, Portugal

📍 Lisbon, Lisbon 🕒 February 17, 2026

About the Role

Job Description

Inetum Managed Services Operations provides 24/7 support to multiple European customers. As an Azure & Windows Admin L3, you will act as a senior technical reference, ensuring service continuity, handling complex incidents, and supporting automation and continuous improvement initiatives.

You will collaborate closely with Level 1 and Level 2 teams, helping guide and coach them, while also taking ownership of advanced issues and infrastructure challenges.

Key Responsibilities

  • Provide 3rd-level support for Windows Server and Azure infrastructures.
  • Take full ownership of incidents and ensure resolution with high customer satisfaction.
  • Lead problem-solving activities and contribute to continuous service improvement.
  • Create, validate, and improve documentation and procedures for L1/L2 teams.
  • Participate in 24/7 on‑call rotation.
  • S...

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