About the Role
The Azure SME implements effective infrastructure solutions and will be responsible for planning, designing, as well as supporting deployment efforts for our clients for the delivery of project-based assignments including proof-of-concept, analysis, design/architecture, deployment and support.
Key Responsibilities
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Azure SME is primarily responsible for:
Azure Incident Management –
This support role will sit behind a team of 1st and second line support teams and will be a 3rd line resolver for support tickets coming through from customers relating to the platforms, sharing knowledge with L1 & L2 Teams, ensuring any ticket achieve SLA and providing...
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