About the Role
About Brainbox
Brainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers, and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.
We are looking for a highly motivated AWS Technical Support Engineer (Level 1–Level 2) to join our growing cloud support team. This role is ideal for someone with hands-on AWS experience who enjoys troubleshooting, solving infrastructure issues, and working in a structured, ticket-based environment.
You will support AWS-based production environments, assist with incident resolution, and ens...
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