AWS Focused Systems Administrator Role

Join a dynamic team as a Systems Administrator specializing in AWS technologies. Your expertise will help resolve contact center application challenges and improve operational performance.
As a Systems Administrator, you will address complex application issues primarily related to Amazon Connect and ComputerTalk. Responsibilities include executing software upgrades, applying vital patches, and interfacing with customers to implement changes. Additionally, you will monitor and optimize computer resource utilization based on workload trends.
Key Responsibilities:
• Solve complex application development problems effectively
• Manage systems like Amazon Connect and NICE workforce management
• Apply software upgrades and patches as necessary
• Monitor trends and optimize computer resources
• Interface with customers to implement requested changes
Requirements:
• Experience with AWS and contact center solutions
• Familiarity with application management tools lik...