Full-time

AVP, Voice support engineer, Infrasturcture, T&O

Posted by DBS Bank • Taiwan, Taiwan, Taiwan

📍 Taiwan, Taiwan 🕒 February 26, 2026

About the Role

AVP, Voice support engineer, Infrasturcture, T&O-(WD76636)

Business Function:

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:

  • Support Voice related project delivery and daily operation.
  • Ensure the Voice infrastructure align with DBS policy and regulator requirement.
  • Maintains Voice system performance and availability.
  • Secures Voice system by developing network access, monitoring, control, and evaluation; maintaining documentation.
  • Upgrades Voice by conferring with vendors; developing, testing, evaluating, and installing enhancements.
  • Vendor manageme...
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