Aviva Canada Product Manager for Self-Service

Elevate customer experiences as a Product Manager at Aviva Canada. Focus on optimizing digital self-service and claims processes using AI and modern tools in a hybrid environment.
You will own key product journeys and leverage AI technologies for fast, impactful improvements. This role prioritizes immediate interaction enhancements with a blend of creativity and analytical thinking, essential for achieving customer engagement and retention goals.
Key Responsibilities:
• Drive product strategy for self-service and claims journeys
• Prototype and launch improvements quickly
• Utilize analytics to inform journey optimizations
• Experiment with A/B testing to validate enhancements
• Collaborate closely with engineering and design teams
Requirements:
• Demonstrated experience shipping products or features
• Proficiency in using AI tools and platforms
• Strong product judgment and impact focus
• Experience in mobile or data-driven product development
• ...