AV Support Analyst

Job Description

Visa's Corporate Technology Support is undergoing a strategic transformation in how we deliver operational support to our end‑users. This evolution involves centralizing operational functions to provide world‑class, white‑glove service. The AV and Event Operations Specialist is a key technical role integral to both advanced audio‑visual (AV) operations and high‑profile event support. This position provides critical support to the Senior Event Operations Specialist and the Lead, Events and Video Production Specialist, ensuring flawless execution of all AV and event‑related functions.

This role places the successful candidate at the forefront of end‑user and executive interactions, demanding advanced technical versatility, exceptional customer service acumen, and the ability to perform under pressure in a dynamic, fast‑paced environment. This position reports to the AV Operations Manager – L2 Global Support.

Key Responsibilities

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