fullTime
Automotive Operations & Dispatch Coordinator
Posted by Snaphunt • Philippines, Philippines, Philippines
About the Role
Key Responsibilities
1. Fleet & Retail Ops Coordination
- Take retail calls
- Own the estimate-to-approval-to-route workflow:
- Create and submit estimates
- Follow up for approval
- Ensure parts are sourced
- Finalize tech routes for the following day
- Track all jobs in progress and flag issues proactively
- Ensure routes are realistic and efficient; confirm techs are prepped and ready
- Communicate clearly with customers and fleet managers about job timing, status, and follow-ups
- Submit and close out fleet approvals in Element, LeasePlan, and AutoIntegrate
- Ensure invoices match approvals; follow up on outstanding invoices and missing payments
2. Scheduling & Productivity Tracking
- Maintain the daily technician schedule, making updates as needed
- Monitor tech productivity; flag idle time, reschedule...
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