Full-time
Automation Front Office Lead: Support & Troubleshooting
Posted by E80 Group • WorkFromHome, Nuevo León, Mexico
About the Role
A multinational automation company is seeking an H24 Front Office Coordinator in Monterrey. The role involves managing a Remote Support team to ensure efficiency of automation systems, providing troubleshooting assistance, and monitoring support ticket processes. The ideal candidate has over 5 years of experience in automation, strong analytical and leadership skills, tri-lingual communication capabilities, and resides in the Monterrey area. This position emphasizes team-building and effective customer communication.
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