Associate Vice President, Service Delivery and Services

Associate Vice President, Service Delivery and Services
Reports to: Senior Vice President, Site Delivery and Services.
Direct reports: Site Operations, Operations Support, Talent Acquisition, HR Operations, Workplace Solutions, IT Site Support.

About the Company

A global customer-experience (CX) and business process outsourcing leader with a broad international footprint across the Americas, Asia-Pacific, Australia and Europe. The company delivers omnichannel CX, BPO and digital solutions — including CX strategy, technology, analytics and work-at-home/resiliency services — for sectors such as telecommunications, retail, banking, travel and healthcare. The company guided by a people-centric culture (their motto “TEAM is MoRe” — Trust, Excellence, Accountability, Malasakit, Innovation, Meritocracy, Respect) and emphasizes continuous improvement, security and client partnership to drive measurable outcomes for cust...