Full-time
Associate Technical Support Representative
Posted by Confidential • Manila, Metro Manila, Philippines
About the Role
Associate Technical Support Representative
About the job Associate Technical Support Representative
We're Hiring: Associate Technical Support Representative!
Job Summary:
As an Associate Technical Service Support Representative, you will work directly with POS customers (which are merchants, often in a retail and restaurant setting) in a call center environment. During your interaction with our customers, you will provide first-level technical support to end users by troubleshooting hardware, software, and networking issues.
Typical support calls are related to:
- Basic network connectivity
- Basic Windows user settings and configuration
- POS (point-of-sale) software application support
- Software Upgrades
- File sharing
Qualifications/Educational Requirements:
- At least 1 year technical and customer service experience , preferably in a cal...
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