Associate Technical Support Analyst

Associate Technical Support Analyst — Job Description

Location:

São Paulo, Brazil (Remote)

Why You Should Join Us?

At Intelex, you’ll be part of a mission-driven team helping organizations manage Environmental, Health, Safety and Quality (EHSQ) operations through innovative, world‑class software. As a member of our Support Team, you’ll play a key role in ensuring customers get the most value from our platform while growing your technical, analytical, and customer experience skills.

You’ll work in a collaborative, supportive environment where your ideas are valued, your growth is encouraged, and your work has a real impact on thousands of users worldwide.

What You’ll Do?

As an Associate Technical Support Analyst , you will be the frontline problem-solver for customers, helping diagnose, analyze, and resolve issues related to the Intelex application.

Your key responsibilit...