Associate Support Analyst (Remote)

Are you starting your career in IT or Technical Support and looking for an opportunity to grow in a global company? This could be the perfect role for you!
We are looking for an Associate Support Analyst to join our Technical Support team in a fully remote position. In this role, you’ll help customers troubleshoot technical issues, provide guidance, document cases, and collaborate with experienced team members to deliver excellent support experiences.
What we’re looking for:
Basic knowledge of IT, software troubleshooting, or system configurations
Strong communication and problem-solving skills
Customer-oriented mindset
Eagerness to learn and grow in a technical environment
Degree in IT, Computer Science, or related field is a plus
✨ Nice to have:
Experience in customer service or technical support
Familiarity with ticketing systems, networking, cloud applications, or operating systems
Location: Remote
If you’re passionate about technolo...