Associate Software Maintenance Engineer (Linux, Kubernetes)

The Associate Software Maintenance Engineer is responsible for executing tasks following detailed instructions and standardised procedures to ensure product stability and resolution of routine technical issues. This role exercises judgment in troubleshooting and debugging software issues, resolving problems of minimal complexity, and ensuring maintenance tasks are completed on time. The position involves collaborating with more senior engineers for guidance and skill development.

**Note:** This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

**What you will do**

+ Provide technical support to Red Hat enterprise customers
+ Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one to work in different shifts periodically
+ Diagnose problems, troubleshoot customer issues, and develop solutions to techni...