Associate Software Engineer

About the Job
We are seeking a highly skilled Software Engineer, who will be part of Customer Self-Served support team. The successful candidate is one who has deep understanding of the mobile and portal application architecture & design, micro-services architecture, API principles, database/data mart/Operating data store design & architecture. He/she is passionate in ensuring the stability and robustness of the mobile and portal applications and data related system.
Responsible for the continuous improvement of web/mobile applications and data systems, in ensuring the stability and robustness of the applications/systems.
Continuous enhancement of the applications' monitoring dashboard for the management of systems performance and application health.
Support and troubleshoot reported issue to ensure agreed SLAs are met.
Conduct root cause analysis.
Conduct daily huddle to manage newly reported issues and to ensure prompt closure of the existing reported issues.
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