Associate Representative, Customer Service

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Primary Function:

Demonstrates ability to build and maintain strong relationships with customer and colleagues.

Understands the issues that drive customer scorecards or relationship.

Educational Background:

Preferably a graduate of Industrial Engineering or any 4 years bachelor’s degree course.

Experience:

Must have at least 1 year of work experience in related field, preferably in semiconductor industry.

Knowledge, Skill and abilities

• Excellent verbal and written communication skills.

• Strong computer skills.

• Ability to work with others towards a common goal.

• Flexible and multi-tasked.

• Strong knowledge in MS Excel like creation of macro and LOOKUP functions

• Knowledge in SAP and background in semiconductor manufacturing is an advantage

Major Duties & Responsibilities:

1. Respond to customer requests for pricing and product lead-times in a de...